Privacy Policy
Happy Ever After Films Limited
1. Introduction
Happy Ever After Films Limited ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.happyeverafterfilms.com (“Site”) or use our services. By using our Site or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Data
We may collect and process the following personal data:
Contact Information: Name, email address, phone number, and address.
Payment Information: Billing address and payment details.
Service Information: Details related to the services you request or receive from us, including your event details and preferences.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site.
2.2. How We Collect Your Information
Directly: When you provide information to us through our Site, contact forms, or when you book our services.
Automatically: Through cookies and other tracking technologies when you visit our Site.
3. Use of Your Information
We use your personal data for the following purposes:
To Provide and Manage Services: Process your requests, manage bookings, and deliver the services you have requested.
To Communicate with You: Send updates, and promotional information, and respond to your inquiries.
To Process Payments: Handle billing and payment transactions.
To Improve Our Services: Analyze usage data to enhance our offerings and website functionality.
To Comply with Legal Obligations: Meet legal, regulatory, and contractual requirements.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
Service Providers: Third parties who assist us in providing and managing our services (e.g., payment processors, IT service providers).
Legal Obligations: When required by law, to comply with legal processes, or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your personal data in certain circumstances.
Restriction: Request the restriction of processing in certain cases.
Data Portability: Request the transfer of your data to another organization.
Objection: Object to the processing of your data based on legitimate interests.
To exercise these rights, please contact us using the information provided in Section 9.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our Site. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements. Once no longer needed, your data will be securely deleted or anonymized.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Happy Ever After Films Limited
[Address]
[Email Address]
[Phone Number]
Legal Compliance
This Privacy Policy complies with the following UK laws and regulations:
UK General Data Protection Regulation (UK GDPR): Regulates the processing of personal data and sets out the rights of data subjects.
Data Protection Act 2018: Supplements the UK GDPR and provides additional regulations regarding data processing and protection.
Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR): Governs the use of cookies and electronic communications.